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  Privacy Statement
  Site User Agreement

Web Site Privacy Statement

Respecting the privacy and confidentiality of your personal information is important to Vancouver Condominium Services Ltd. ("VCS"). This Privacy Policy explains how VCS collects, uses and discloses the information you provide while using the VCS web site at www.vancondo.com (the "web site").

This Privacy Policy is based principally on the Canadian Standards Association's Model Code for the Protection of Personal Information.

  1. Information About All Web Site Users - If you browse the public portions of the web site, you do so anonymously. VCS does not collect your personally identifiable information unless you voluntarily provide it to us or you use the password-protected portions (if any) of the web site. VCS may, however, automatically collect certain non-personally identifiable information regarding your use of the web site, such as the Internet Protocol address of your computer, your Internet Service Provider, the type of computer and operating system you are using, the pages read and any content downloaded. This information is not linked to you as an individual user. Rather, it is recorded as general statistical information, which may be used and disclosed to others by VCS to monitor use of the web site, to improve the web site, and generally to enable us to provide users with the best possible web experience. That information may be retained indefinitely for future statistical analysis and other purposes.

  2. Voluntary Provision of Personal Information - During your use of the web site, you may be asked to voluntarily provide certain personally identifiable information, such as your name, email address, postal address and telephone number, in order to enhance your use of the web site or for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features of the web site, or to complete transactions. It is always your choice whether or not to provide that personal information. If you choose not to provide requested personal information, you may not be able to use certain features of the web site.

    Personal information provided about a third party (for example, by a lawyer, notary public or real estate agent acting on or purporting to act on behalf of a prospective purchaser of a strata lot) will be collected, used and/or disclosed by us on the assumption that the said third party has consented to the same and we accept no liability where that may subsequently be determined not to have been the case.

  3. Permitted Uses - VCS may use your personally identifiable information to contact and correspond with you, to respond to your inquiries, to monitor and facilitate your use of the web site, and to improve the web site and our services. That information may be retained indefinitely for future statistical analysis and other purposes.

  4. Permitted Email Uses - VCS may also use your personally identifiable information to provide you with email or other information about VCS services and other related matters. At any time you may ask VCS to stop sending you email and other information by contacting webmaster@vancondo.com. Each unsolicited email VCS sends will also tell you how to decline further email.

  5. Disclosure of Your Personal Information - The following principles govern VCS's disclosure of your personally identifiable information:
    (a) No Disclosure Without Your Consent - VCS will not sell, trade, lend or otherwise voluntarily disclose your personally identifiable information to third parties other than as required or permitted by law (as explained in paragraph (b), below) unless VCS has your express consent.

    (b) Disclosure Required or Permitted by Law - In certain circumstances, the law may require or permit VCS to disclose your personally identifiable information without your knowledge or specific consent. For example, such information may be disclosed if required to comply with a subpoena, warrant, or court order issued or made by a court, person or body with jurisdiction to compel the production of personal information. Also, VCS may disclose your personally identifiable information if disclosure is clearly in the interest of the individual and consent cannot be obtained in a timely way.

  6. Location of Information - VCS will store and process your personally identifiable information in Vancouver, British Columbia, Canada.

  7. Securing Your Information - To help protect the confidentiality of your personally identifiable information, VCS employs security safeguards appropriate to the sensitivity of the information. Nevertheless, all security and privacy risks cannot be eliminated. You can contribute to the confidentiality of your personally identifiable information by not disclosing your username and password (if applicable) to anyone. Also, please never use ordinary email to send us sensitive information, because unencrypted email is generally not secure and cannot be considered confidential.

  8. Accessing Your Information - You may request access to the personally identifiable information that you have provided to the web site, as well as to information about VCS's use and disclosure of that information, by contacting us at webmaster@vancondo.com. VCS attempts to keep its records as accurate and complete as possible. You can help us maintain the accuracy of your personal information by notifying us of any changes to your personal information.

  9. Other Web Sites - The web site may contain links to other web sites. When you click on one of those links, you will connect with another web site. VCS has no responsibility for, or control over, any linked web sites or their privacy policies or the manner in which they collect, use or disclose your personally identifiable information.

  10. Web Site Use Agreement - The Web Site Use Agreement for the web site, which may be viewed by clicking here, contains important provisions, including provisions disclaiming, limiting or excluding VCS' liability for your use of the web site and the software, information and services available through the web site, and provisions relating to the law and jurisdiction for the resolution of any disputes regarding those matters. Each of those provisions apply to any issues that may arise in relation to this Privacy Policy, and are of the same force and effect as if they had been reproduced directly in this Privacy Policy.

  11. Privacy Policy Changes - This Privacy Policy may be changed from time to time. Revised Privacy Policies will be posted here. This Privacy Policy is dated: January 26, 2004.

  12. Your Comments - If you have any comments or questions about this Privacy Policy or your personal information, please contact us at webmaster@vancondo.com.
 
 


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A FirstService Residential Management Company
Privacy Statement | Web Site User Agreement